COVID Staff communication

Latest Update – 26 April 2022

Masks will no longer be required in the office as from Friday, 29 April.

If you are more comfortable continuing to wear a mask, please feel free to.

COVID has dominated our world for the past two years and whilst we’ve been secure in our WA bubble, it is now increasingly likely that some of us, or people we know may be impacted by the virus.  

The management of COVID with the opening WA to the rest of Australia and the World will evolve and change all the time.  Our aim will be to keep you well-informed on any important developments and issues that may affect you personally and our business.

We hope to answer any of your questions with this information and provide any support you may need.  If you have any further queries or have valuable information to add, please discuss with Fiona Colvin.

Based on the positivity rates throughout Australia, we will be likely to face exposure and possible infection in the coming months.  It’s important that we keep safe, be supportive and ensure we take good care of ourselves.

WA’s updated Safe Transition Plan
Public health and social measures
Identifying Symptoms of COVID?
When am I infectious if I’m COVID positive?

If you test positive for COVID, the infectious period is taken from:

  • 48 hours before the onset of symptoms; or
  • 48 hours before your positive test (if you do not have symptoms) until the end of your isolation period.

If you test positive, you need to notify everyone who has been in contact with you during your infections period.

What is considered “close contact” ?

The close contact definition has changed from today 14 April 2022 to the following.  We still remain classified as critical workers, so if you have a close contact you may still attend work but please wear your mask at all times.

As a snapshot, a close contact is now:

  • A person who lives or has stayed overnight with a person who has COVID.
  • Spending more than 4 hours in a residential setting, without a mask with someone who has COVID..
What should I do if I have COVID symptoms or I am a close contact with a COVID positive person?

Please flick through these options to cover the following outcomes:

  • I am not a close contact and I have symptoms
  • I have tested positive for COVID
  • I am a close contact who develops symptoms
  • I am a close contact and a critical worker

Please wait while flipbook is loading. For more related info, FAQs and issues please refer to DearFlip WordPress Flipbook Plugin Help documentation.

What are my options for testing for COVID?

Rapid Antigen Tests (RAT) which can be sourced from your pharmacy and when we have stock available, DGA will try to provide staff with at least 2 tests.

PCR Test COVID testing clinics (

How to get your free RAT’s?

Register here COVID-19 coronavirus: WA free RAT program (

Also, check in here for regular updates for locations where RAT’s are being handed out each day Free Rapid Antigen Tests at public pop-ups (

Tips on making sure your RAT is as accurate as possible

Register here COVID-19 coronavirus: WA free RAT program (

Also, check in here for regular updates for locations where RAT’s are being handed out each day Free Rapid Antigen Tests at public pop-ups (

Tips on making sure your RAT is as accurate as possible

Register here COVID-19 coronavirus: WA free RAT program (

Also, check in here for regular updates for locations where RAT’s are being handed out each day Free Rapid Antigen Tests at public pop-ups (

Do I need to be concerned about close contacts after I’ve recovered from COVID?

No, not for 12 weeks following your recovery!

Who should I speak to if I’m COVID positive or have any concerns?

Firstly, make sure you are speaking with a support person that can check in with you and make sure you and your family are safe and have everything you need.

If you’re in a vulnerable population due to age, pregnancy or pre-existing conditions, please consult your relevant medical professionals.

Communicate with your direct Manager and/or Fiona Colvin so we can organise work cover and make sure you’re OK.

If you’re up to it and feel comfortable doing so, try to let anyone you’ve been in close contact with your positive status so they can test or monitor for symptoms.

If you need any further information call the hotline on 13 268 43
Do I need to keep checking in wherever I go?

From 31 March 2023, you’ll only need to check in at locations that require proof of vaccination.

Do I need to notify anyone if I receive a positive result on a RAT?

Yes, please notify your Manager or Fiona Colvin and the Government is asking you to report positive results to WA Health here or via phone 13 COVID (13 26843).

With the greater exposure to positive cases in WA, the Government believes that PCR testing sites will be overwhelmed and we will need to increase the use RAT’s to help manage limiting transmission.  You can use a test you have obtained or go to a PCR testing site and they may provide you with a RAT to reduce waiting times.

They ask we participate in this process so they can understand the spread of the virus in the community and make community health decisions as a result.

When should I stay at home?

If you feel symptomatic, unwell or meet any of the close contact test and isolate protocols.

Don’t forget to have a stock of over-the-counter medications (paracetamol, ibuprofen, cold/flu tablets) to relieve any symptoms you may experience.

When should I work from home?

If you meet any of the “stay at home” close contact guidelines and either:

  • Have no symptoms, or
  • feel well enough to be working and don’t need personal leave.

Please take some time to make sure you have a suitable work environment at home.  Some tips here from Work Safe Australia.

How do I set up a workstation at home?
When do I need to take personal leave and/or annual leave?

If you are COVID positive and are unwell then you should take your personal leave and where needed, annual leave.

By all indications and based on reporting of COVID positive people throughout Australia, most people who have been unwell are feeling much better within a week of infection.

Will I need to wear a mask in the office?

Masks are to be worn at all times in the office.

What happens if someone in the office is COVID positive?

We will notify all staff if there are positive cases in the office and advise of our responsibilities.

We will then clean and disinfect relevant work areas.

How to take care of yourself and your family if you’re COVID positive?

There are many places you can find information about how to take care of yourself, when to visit your GP, when to call 000 or go to Emergency and ways to treat mild symptoms.

We don’t want to make medical decisions for you or offer medical advice, so we highly recommend you check out this national site from Health Direct for expert information Managing COVID-19 at home – treatments, monitoring symptoms and recovery.

This report from the Royal Australia College of General Practitioners is a long read, but easy to pull out relevant information that may be of interest Managing-mild-COVID-19-at-home

Handwashing and hygiene.

We have plenty of hand sanitisers for each desk and we’ll make sure the bathrooms are stocked with soap and paper towels.

I’m sure we’re well versed on effective handwashing procedures, but here’s a reminder.

Cleaning the office

Disinfectant sprays, gloves, masks and paper towel will be widely available. 

Please take the time to keep your work area regularly cleaned and disinfected.  Please take the time to assist in keeping common areas and frequently touched surfaces such as light switches, desks, toilets, doors, remotes, kitchen surfaces and handles, clean and disinfected after use.

Where will I need to show proof of my vaccination?

Proof of vaccination for those aged 16 and older will now be required throughout WA.

Can I reach out if I need any support?

Yes!  Contact your direct Manager or Fiona Colvin and we will do our best to assist with any help you may need.  There’s always someone to help and we can organise a delivery to you if you’re stuck.

How can I store my COVID vaccination records?

Access your Medicare online information via the MyGov site or app and download to your Wallet if you have an Apple iPhone Medicare Online.

Or, download the new ServiceWA app from the App Store or if you are on Android from Google Play. 

More information can be found here ServiceWA app .

Staff and Store Contact List
Other helpful resources?
Stop the spread!